Terms and Conditions

Community Terms and Conditions

The ALLDATA Community, including, but not limited to message boards, blogs, photo galleries and member profiles ("Community"), has been created to provide opportunities for members to share advice, experiences, ideas and questions with one another. The postings and comments expressed on any area of the Community are just opinions based on users' personal experience. You are responsible for your decisions and actions. If you do not believe the opinions or advice given on the Community, do not follow it.

"ALLDATA" means ALLDATA LLC and its affiliates. ALLDATA reserves the right to make changes to these Terms and Conditions at any time. It is your responsibility to check this page for updates to the terms.

Getting Started

Welcome to the ALLDATA Community. If you are new to our Community or have a question, please review these simple guidelines to ensure you have a good experience:

  • Community accounts will be automatically generated for you the first time you click on the link from ALLDATA's on-line products to the community. Your username will be based off of your account name, and at this time, cannot be edited. All posts, comments, votes, etc. will be recorded with your username.
  • The Community is provided as a matter of courtesy so individuals may share opinions and advice with others.
  • Be nice and respectful of others. Please do not let the anonymity of the web lure you into making snide remarks and comments to or about others. If you would not say your comment or remark to a real person standing next to you in the grocery store, please do not say it in the Community.

Community Etiquette

The Community's purpose is to share information with fellow technicians regarding the diagnosis and repair of automotive vehicles.

  • Please keep the discussion relevant by staying on topic when posting in the Community. This service is provided to allow its users and our employees to share their diagnostic and repair knowledge.
  • Please refrain from discussing personal matters, abusing any company or product, or, in general, from posting on topics unrelated to automotive diagnostics or repair issues and inquiries.
  • Please do not discuss pricing issues. This Community is not a transactional website. While we recognize that the issue of prices of products or services may come up, we do not want it to be the focus of the Community. We do not permit references to competitors or their prices. If you wish to refer to a price, then please recognize that prices change over time. A price that is current today may not be correct tomorrow. Please check the current prices before relying on any information that may be posted in the Community.
  • Please be courteous and respectful to everyone engaging in the Community. Your opinions are always welcome, but personal attacks and harassment ("flaming") in the Community is not acceptable.
  • The Community is intended for use by individuals 13 years of age or older. The Community is not directed for use by children under the age of 13. Users under the age of 13 should obtain the assistance of a parent or guardian to use this site. ALLDATA does not knowingly collect information from children online. ALLDATA values our relationship with our customers and is committed to responsible information-handling practices.

If you have questions about how to use any of the services within the Community, please refer to http://support.alldata.com/

Community Guidelines

We encourage expression and discussion around diagnosing and repairing automotive vehicles. However, in order to keep balance and order within the Community, online behavior requires common sense and basic etiquette. Accordingly, here are some rules that you agree to follow:

  • For your safety, please use caution when sharing personal information.
  • No strong, vulgar, violent, obscene, abusive or otherwise harmful language.
  • No racially, ethnically, or otherwise objectionable language.
  • No posting of pornographic, sexually explicit or obscene images.
  • No harassing, intimidating, stalking, or threatening other Community members.
  • No libelous, defamatory, or otherwise tortious language.
  • No impersonating any person, including, but not limited to, other Community members or employees of ALLDATA.
  • No posting, distributing, transmitting, or promoting illegal content.
  • No invasion of another's privacy or publicity rights.
  • No action that is intended to exploit, solicit or harm minors.
  • No manipulation or forging of identifiers in order to disguise the origin of any information posted on ALLDATA.com or otherwise provided to ALLDATA or its employees.
  • No posting, providing, transmitting, or otherwise making available any information (such as inside, proprietary or confidential information) that you do not have a right to make available due to contract, fiduciary duty, or operation of law.
  • No posting, providing, transmitting, or otherwise making available any junk mail or spam. No posting content that would constitute advertising, junk mail, spam, chain letters, or any other form of unauthorized solicitation. Spam and flaming will not be tolerated.
  • No posting, uploading, emailing, or otherwise transmitting any material that contains any malicious computer code (including spyware, worms, Trojan horses, viruses, etc.).
  • No posting, providing, transmitting, or otherwise making available any information which violates regulations promulgated by the Securities and Exchange Commission, or that of any securities exchange, such as the New York Stock Exchange.
  • No posting or submitting any material that would infringe on any patent, trademark, trade secret, copyright or other proprietary rights of any party or that is deemed to be illegal by any local, state or federal law, rule or regulation.
  • No collecting, storing, or posting of personal data about or of other Community members.
  • No discussing anything to do with a legal issue, legal case or attorneys, including but not limited to, legal action involving ALLDATA soliciting individuals to engage in legal action against ALLDATA or offering other legal advice.
  • No soliciting of any kind on the message boards/Community. It is neither allowed nor appreciated by the Community. All posts and photos are subject to removal at ALLDATA's sole discretion.
  • ALLDATA does not tolerate bullying, harassment, or hate speech.
  • If you come across a post you feel is questionable or in contravention to the Community Guidelines set forth herein, you may report the post by selecting the 'more' option at the top of a post, then click 'report'.

Any posts in violation of any of these guidelines will not be approved. Edited comments may be resubmitted for moderation and approval.


ALLDATA retains the right to remove and edit content and to limit and/or ban users' access to the Community for any reason or no reason. ALLDATA retains the right, at its sole discretion, to limit users' access to the Community and to remove material, in ALLDATA's sole judgment, that does not comply with the above-listed Community Guidelines or that is otherwise inappropriate for the Community, harmful, objectionable, or inaccurate. ALLDATA is not responsible for failure or delay in removing such material. Moderators may take any action they deem necessary in their own judgment to enforce the Community Guidelines, and, in general, to address content that can detract from the experience of other users or the purpose of the Community. Such actions may include, but are not limited to, editing, moving, or deleing material and banning individual users.

Proprietary Rights in Community Content; Limited License

You grant ALLDATA the right to publish and use any material that you post in the Community, for purposes of operating and monitoring the Community. You agree to surrender all rights to content posting including but not limited to words, phrases, thoughts, theories, diagrams, music, videos and any other materials either posted on or uploaded to the Community. We are always developing new ideas and would not want to have any misunderstandings should the products, services or messaging we use seem similar to that of any unsolicited submission that you might post on the Community. Therefore, to avoid any misunderstanding, please do not post ideas that you are not comfortable sharing or having ALLDATA use. You agree that any information you send to ALLDATA is non-confidential. All content in the Community including information, videos, music, graphics, and other material is protected by copyright law, trademark law, patent law, and/or other rights of ALLDATA. Except as expressly authorized or licensed, you may not copy, reproduce, modify, augment, compile, remove, delete, transfer, sell, lease, rent, or create derivative works from any of the content in the Community.

All ALLDATA employees engaging in the Community surrender the rights to content of their post to ALLDATA. Employees must maintain the confidentiality of intellectual property that belongs to ALLDATA. Intellectual property includes, but is not limited to, identifiable names, trademarks, logos, patents, trade secrets, images, graphics, software and other copyrighted materials of ALLDATA or any of its affiliates. ALLDATA's proprietary information and competitive knowledge is confidential. It is limited for use within ALLDATA unless specifically authorized for release and disclosure elsewhere.

Disclaimer of Warranties and Limitation of Liability

The use of the Community is at your own risk. ALLDATA is not responsible for the content and conduct you may encounter. We reserve the right to remove any material from the site at any time. We also reserve the right, if you violate any of these rules, to remove you from the Community or to inform your Internet service provider at our discretion.

While the administrators and moderators of this Community will attempt to remove or edit any generally objectionable material as quickly as possible, it is impossible to review every message. Therefore, you acknowledge that all posts made to the Community express the views and opinions of the author and not the administrators, moderators, or webmaster (except for posts explicitly made by these individuals) and hence ALLDATA will not be liable. ALLDATA retains the sole discretion to delete or edit any and all posts it deems necessary without providing notification to the author.

All content on Web Sites owned or controlled by ALLDATA is the copyrighted property of ALLDATA and is protected as such. None of the material may be reproduced without ALLDATA's written permission. This copyright extends from original ALLDATA material, to the raw compilations of posts in our folders, to any edited and filtered compilations of posts that we may sell and distribute.

Members like you are providing most of the material in the Community. Such third-party content is the sole responsibility of the person originating the material. ALLDATA does not control and is not responsible for this third-party material. ALLDATA does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement on intellectual property rights, or quality of any material that appears in the Community, regardless of who originates that material. You expressly understand and agree that you bear all risks associated with using or relying on the material. ALLDATA will not be liable or responsible in any way for any content in the Community, including, but not limited to, any errors or omissions in the material, or for any losses or damage of any kind incurred as a result of the use of or reliance on any material. This disclaimer and limitation of liability is in addition to any disclaimers and limitations contained in the applicable Terms and Conditions that apply to the use of the ALLDATA Internet and mobile sites and the ALLDATA products.